This policy outlines our procedures for shipping and refunds for products purchased on https://turmericprofessional.com/.
1. Shipping Policy
Processing Time
All orders are processed and shipped within 1-3 business days of the order date. Orders are not shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are typically 5-7 business days within India. We will provide a tracking number for every order once it has been shipped.
Shipping Confirmation & Order Tracking
You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
2. Returns Policy
All sales are final. We do not accept returns or exchanges unless the item you purchased is damaged or defective.
3. Refunds for Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us immediately at turmericprofessional@gmail.com with photos of the damaged product and its packaging.
Upon receiving and inspecting the item, we will notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.